Shipping Policy
At Horneren, we are proud to offer free shipping on all orders within the United Kingdom. Our goal is to ensure a smooth and reliable delivery experience for every customer.
Shipping Times
- Processing Time: Orders are processed within 2-4 business days after confirmation.
- Transit Time: Once dispatched, delivery typically takes 7-15 business days.
Please note that during peak seasons or in case of unforeseen circumstances, delivery may take longer.
Order Tracking
After your order is dispatched, you will receive an email with a tracking number. Use this tracking number to monitor the delivery progress and estimated arrival time of your order.
Damaged or Lost Packages
We take great care to package your orders securely. In the rare case that your order arrives damaged or gets lost during transit, please contact us immediately at sales@horneren.co.uk so we can assist you promptly.
Important Notes
- Delivery timelines are estimates and may vary due to external factors like carrier delays or weather conditions.
- Horneren products are not intended for resale.
Thank you for choosing Horneren. If you have any questions or concerns about shipping, feel free to contact us at sales@horneren.co.uk.
